Pool Waiver Form and Pool Key Acquisition Process

Pool Hours: 

6:00 AM - 10:00 PM

Pool Days: 

  • Spring Break– Memorial Day (Daily / Unattended)
  • Memorial Day – Labor Day  (Daily)
  • Labor Day - Halloween (Daily/ Unattended) 
  • Halloween – Spring Break - Pool Closed

All residents are required to complete and/or have on file the (click: Pool Waiver and Rules Form ) to obtain pool access. Please complete the form with your current Pool Access Device number (if available)**, Name, Address, Phone Number, Email (if available), and Signature.  Send the completed, printable, form to Spectrum Association Management either by: US mail, Fax, or  Email (if you have scanner capability).


**To acquire a Pool Access Device:

Bring a $30.00 Check or Money Order, made payable to the Hillcrest HOA, to the Spectrum Association Management office, located at 8303 North Mopac Expy., Ste. B120, M-F, between the hours of 8:00 a.m. – 5:00 p.m. 

Gaining Access to Association Amenities


The Board of Directors allows each property within the Association to be in possession of 1 (one) pool access devices. Each access device is $30.00 and can be purchased online at www.spectrumam.com, after logging into your homeowner account, or in the Spectrum Association Management office located nearest to you**.


If you are a tenant, please provide a copy of the first and last page of your lease agreement, and an authorization letter from the property owner or managing agent at the time of purchase.


**Spectrum office locations are listed on our website at www.spectrumam.com.


Use Requirements


The following criteria must be met to use the Pool and Facilities:


Note: Must be current on all assessments with a zero balance prior to issuance/activation of a pool access device. Must have a pool access device to enter facility.


Must be a resident member and/or guest of a resident member. A maximum of 4 (four) guests allowed.


If you have any questions, regarding the Pool Waiver and Rules Form and/or the acquisition of a Pool Access Device contact: Jennifer Thompson at (512) 834-3900 or access@spectrumam.com  


  • If your Pool Access Device is not working, please contact Jennifer Thompson at (512) 834-3900 and/or email: access@spectruman.com   , and provide your name,  address,  phone number and card number in order to determine its status.

    A Pool Access Device can fail because:

             1. A current "Pool Waiver and Rules Form" is not on file with Spectrum.
             2. The Pool Access Device has been damaged to a point where it is inoperable.
             3. The Homeowner's Annual Dues are in arrears.
             4. Non-Compliance fines of $100 or more are in arrears.
             5. A temporary electronic access system malfunction.
  • If you require a replacement for a Pool Access Device that has been lost, stolen, damaged, etc., it can be purchased at the Spectrum office located at 8303 North Mopac Expy., Austin, TX 78759 with a check or money order payable to the Hillcrest HOA for $30.  Only a check or money order will be accepted. We cannot accept cash or credit / debit / gift, etc. cards as payment.

Address:

HILLCRESTHOA 

c/o SpectrumAssociation Management

8303 NorthMopac Expy., Ste. B120

Austin, TX78759

Attn: JenniferThompson


Fax: 

(512) 834-3901    Attn: Jennifer Thompson


Email:
access@spectrumam.com      Attn: Jennifer Thompson

 
 

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