AM - 10:00 PM
- Spring Break– Memorial Day (Daily / Unattended)
- Memorial Day – Labor Day (Daily)
- Labor Day - Halloween (Daily/ Unattended)
- Halloween – Spring Break - Pool Closed
All residents are required to complete and/or have on file the (click: Pool Waiver and Rules Form )
to obtain pool access. Please complete the form with your current
Pool Access Device number (if available)**, Name, Address, Phone
Number, Email (if available), and Signature. Send
the completed, printable, form to Spectrum Association
Management either by: US mail, Fax, or Email (if you have
**To acquire a Pool Access Device:
a $30.00 Check or Money Order, made payable to the Hillcrest
HOA, to the Spectrum Association Management office, located at 8303
North Mopac Expy., Ste. B120, M-F, between the hours of 8:00
a.m. – 5:00 p.m.
Gaining Access to Association Amenities
The Board of Directors allows each property within the
Association to be in possession of 1 (one) pool access devices. Each access
device is $30.00 and can be purchased online at www.spectrumam.com, after logging into your homeowner account, or in the Spectrum Association Management office located nearest to you**.
If you are a tenant, please provide a copy of the first and
last page of your lease agreement, and an authorization letter from the
property owner or managing agent at the time of purchase.
**Spectrum office locations are listed on our website at www.spectrumam.com.
The following criteria must be met to use the Pool and Facilities:
Note: Must be current on all assessments with a zero balance prior to issuance/activation of a pool access device. Must have a pool access device to enter facility.
Must be a resident member and/or guest of a resident member. A maximum of 4 (four) guests allowed.
you have any questions, regarding the Pool Waiver and Rules
Form and/or the acquisition of a Pool Access Device contact: Jennifer Thompson at (512) 834-3900 or email@example.com
- If your Pool Access Device is not
working, please contact Jennifer Thompson at
and/or email: firstname.lastname@example.org , and provide
your name, address, phone number and card number in
order to determine its status.
A Pool Access Device can fail because:
1. A current "Pool Waiver and Rules Form" is not
on file with Spectrum.
2. The Pool Access Device
has been damaged to a point where it is inoperable.
3. The Homeowner's
Annual Dues are in arrears.
fines of $100 or more are in arrears.
temporary electronic access system malfunction.
- If you require
a replacement for a Pool Access Device that has
been lost, stolen, damaged, etc., it can be purchased at
the Spectrum office located at 8303 North Mopac Expy.,
Austin, TX 78759 with a check or money order payable to the Hillcrest
HOA for $30. Only a check or money order will be accepted. We cannot
accept cash or credit / debit / gift, etc. cards as
c/o SpectrumAssociation Management
8303 NorthMopac Expy., Ste. B120
(512) 834-3901 Attn: Jennifer Thompson
email@example.com Attn: Jennifer Thompson